PRICES IN ONLINE TRADE;
All prices in the online store are in EUR and contain VAT. We reserve the right to daily price changes. The prices are valid for the verification of the order by the seller.
- payment by pro forma invoice (100% advance payment)
The contract between the provider and the buyer is concluded at the moment when the provider confirms the contract. From that moment on, all prices and other conditions are fixed and apply to both the provider and the buyer.
Used goods are sold-bought.
The provider issues an invoice on a durable medium (paper) with a breakdown of costs.
The order is stored electronically on the provider's server and is available to the customer upon request.
DELIVERY, SUPPLEMENTARY DEAD
Inzeniring d.o.o. wishes to meet the wishes of all our customers as much as possible, so we can deliver the goods you have purchased to your address or any other address you give when ordering.
Delivery is taken care of by the delivery service chosen by Inzeniring d.o.o. The delivery time depends on the stock and the moment of the order.
In the event that the product is in stock and the contract is delivered / paid prior to the picking hours by the delivery service, we will ship as soon as possible, usually the same day or day after.
In the event that the product is not in stock, the delivery period is extended and agreed between the parties.
By prior arrangement, personal acceptance can also be made at the warehouse of Inzeniring d.o.o.
Delivery service is provided by the delivery service chosen by Engineering d.o.o.
The delivery price of goods is determined by the delivery service and paid by the buyer.
In case you order more products, the price of delivery or delivery. shipping depends on the weight of the products.
RIGHT TO PASSAGE FROM PURCHASE, REFUND OF GOODS
The buyer is entitled to return the purchased goods within 8 days without any compensation. However, the buyer is obliged to bear the costs incurred in returning the object of the purchase. The buyer must inform the provider in writing of the intended return, no later than 15 days from the receipt of the goods, by e-mail, and the goods must be returned in the next 2 days. The returned goods must be unused, undamaged and in their original sealed packaging. Otherwise, it is considered that the product is used and the right to refund the goods is rejected. A copy of the invoice and all documentation that belongs to the product must be attached. The provider returns the entire purchase price to the buyer at the latest within fifteen (15) days from the receipt of the returned goods.
The buyer must return the goods to the same address it was sent from.
We are not responsible for incorrectly sent packages.
The consumer does not have the right to withdraw from the contract if:
- the parties agreed so
- these are goods that were manufactured according to the instructions of the consumer or the consumer. was adapted to his personal needs
- has no invoice
- used the product
- the product is not in the original packaging
- the packaging was opened
THE RIGHT TO RETURN PURCHASED GOODS IS NOT THE RIGHT TO FREE USE!
We accept the product's complaints 15 days after receiving the invoice. Also, tell us about the complaint by e-mail.
The product can not be returned if:
- these are goods that were manufactured according to the instructions of the consumer or were adapted to his personal needs
- if more than 15 days have passed since the receipt of the goods
- if we find that the goods were damaged due to incorrect or negligent conduct of the buyer
- if no copy of the invoice is attached
- if the original packaging is removed from the goods
- if the labels are removed from the goods
- if signs of use are visible
SECURITY AND RIGHT TO PRIVACY
We carefully protect your information from loss, abuse, unauthorized access or disclosure, alteration or destruction. Data is stored on password-protected and restricted access servers. The online store takes good care of the security of your personal information and respects your choices for their intended use. In no case will the user's information be handed over to a third party. All data obtained through an online store will be used exclusively for the transmission of information material, offers, accounts and other necessary communications.